Privacy Policy

Privacy Policy for Mamas and Chai

Effective Date: July 29, 2025
This Privacy Policy explains how Mamas and Chai (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, subscribe to our content, or make a purchase.
By using this website, you consent to the terms outlined here.

What We Collect

When you browse our site or interact with us, we may collect:

  • Personal Data: Name, email address, shipping/billing address, phone number, and payment information if you make a purchase.
    Technical Data: Your IP address, browser type, operating system, referral source, and browsing behavior, collected via cookies and analytics tools (e.g., Google Analytics).
    Communication Data: Any messages you send to us via contact forms, email, or comments.
  • Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
    • An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
    • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
    • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

  • These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How We Use Your Information

We may use your information to:

  • Process orders and deliver products
  • Respond to inquiries or customer service requests
  • Send you updates, newsletters, or marketing communications (only with your consent)
  • Improve our site’s functionality and user experience
  • Analyze website traffic and user behavior (via Google Analytics)
  • We do not sell or rent your personal data.

3. Consent

By providing personal information to complete a transaction, subscribe to our mailing list, or interact with our site, you are giving us permission to use it for those purposes.

You can withdraw consent at any time by:

4. GDPR Compliance (European Visitors)

If you are located in the European Economic Area (EEA), your rights under the General Data Protection Regulation (GDPR) include:

  • The right to access, correct, or delete your personal data
  • The right to object to or restrict processing
  • The right to data portability
  • The right to withdraw consent at any time
  • The right to lodge a complaint with your local data protection authority

To exercise any of these rights, email us at [email protected]. 

5. CCPA Compliance (California Residents)

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to:

  • Know what personal information we collect, use, disclose, or sell
  • Request deletion of your personal information
  • Opt-out of the sale of your personal data (we do not sell data)
  • Not be discriminated against for exercising your privacy rights
  • To make a CCPA request, email us at [email protected].  with “CCPA Request” in the subject line.

6. Google Analytics

  • We use Google Analytics to understand how visitors interact with our site. Google Analytics collects data such as your IP address, device type, and browsing behavior.
  • Google may use cookies or other tracking technologies to gather this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
  • Learn more about how Google uses data here.

7. Cookies

  • Our website uses cookies to provide a better user experience, analyze traffic, and remember your preferences.
  • You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your ability to use parts of the site.

8. Third-Party Services

  • We may share your information with trusted third-party services (such as email platforms or payment processors) only as necessary to fulfill services, such as processing orders or sending emails.
  • Each third-party provider is governed by its own privacy policy. We recommend reviewing them if you have questions about how your data is handled by those platforms.

9. External Links

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to review their privacy policies.

10. Security

  • We take reasonable steps to protect your personal information using industry-standard practices, including SSL encryption and secure server environments.
  • While no online system is 100% secure, we strive to protect your data from unauthorized access, misuse, or disclosure.

11. Copyright

  • All original content on Mamas and Chai, including text and artwork, is protected by copyright. Reproduction, modification, or redistribution without permission is strictly prohibited.

12. Your Rights and Contact Information

If you would like to:

  • Access, correct, amend, or delete any personal data
  • Make a GDPR or CCPA request
  • Ask questions about this policy

Please contact us at:

  • MamasAndChai.com